Frequently Asked Questions | Emerson Monument Co.
How Long Should I Wait Before Purchasing a Memorial?
This is completely up to you. Some people are ready to discuss their ideas sooner than others. The right time to begin creating a memorial is when you feel comfortable discussing your ideas and feel able to make a confident decision.
How Long Does it Take to Complete a Memorial?
We have a full-service shop where all of our work is completed. Our standard delivery time on items typically held in stock is about four to six weeks, weather permitting. Specialty monuments and markers that are special ordered may take up to six months to complete. If you have a specific date by which you would like to have the monument set in the cemetery just let us know and we will do our very best to meet your needs.
What if I Live out of Town?
We work with many customers who live out of town. Several customers select the monument they want through this website while others come to our office to select their memorial. We will communicate with you via phone, e-mail, or US mail, whichever you prefer. We will also send you a picture of your memorial once it has been placed in the cemetery. With Emerson Monument you are kept informed every step of the way.
What if I am Shipping my Monument Out of Town?
We ship monuments all over the U.S. We work with a large network of reputable memorialists and will assist you in shipping your memorial to one of their facilities or to the facility of your choice. We have a great relationship with our preferred freight lines and will get the best freight rate possible.
Some Monuments in the Cemetery Lean. Why is That?
Monuments lean because the Earth is constantly shifting and moving. At Emerson Monument we dry-pour a foundation underneath each of our monuments. We guarantee this method and, should your monument ever settle or lean, we will correct it for you at no additional charge. This is just another way that we provide outstanding customer service.
How do I Know I am Making the Correct Decision in Purchasing Our Monument?
Your monument purchase is a major purchase and should be well thought-out and considered. Our staff is pleasant, caring, and willing to help guide you through the process of designing the perfect memorial for your loved one. You will be provided drawings of your memorial and given an opportunity to make any changes before any work is completed.
My Loved One Was Cremated. Can I Still Place a Monument in the Cemetery?
The answer is yes. You will need to contact the cemetery and make the necessary arrangements. We carry a variety of cremorial products that may be erected in the cemetery or any other place you have designated for your loved one.
I am Looking to Purchase a Pre-Need Memorial. How Does That Work?
Choosing to purchase a memorial on a pre-need basis is a very personal and wise decision that will ensure that your loved ones will not have to do it and that you will get what you want. When people purchase a pre-need memorial we make it and place it in the cemetery within several weeks of purchase and simply leave a blank place for you future death date.
What are Some Common/Popular Epitaphs used on Memorials?
We have a library of epitaphs for you to look at. You are not limited to the epitaphs we have listed and it is our hope that they help you think of something beautifully appropriate.
I am Looking to Mark an Old Grave. Do You Have Anything Small and Inexpensive I Can Use?
Yes! We work with several folks who mark graves as a part of their genealogy projects and offer small, inexpensive stones that are typically used for that purpose. Follow this link to see our simple, yet high-quality, solution to permanently marking a grave.
I Want to Visit With a Loved One About Their End of Life Wishes. How do I Start that Conversation?
Starting this conversation can be difficult, but it doesn't have to be! To get started, try checking out this website.
Do You Price Match?
As in most things, you get what you pay for and, at Emerson Monument Company, we are not willing to cut corners for the sake of being "cheaper". We believe in providing a high-quality memorial and accompanying installation service that you and your family can be proud of today, tomorrow and fifty years from now. You will find companies that are cheaper and are willing to cut corners, but we are not.